Group Booking Policy
• To access special group fares and conditions, customers must email: reservations@skywardairlines.co.ke
• Group rates are subject to availability, route, seasonality, and operational considerations.
• Travel dates and preferred flight(s)
• Route(s)
• Number of passengers
• Passenger type (adults/children, if applicable)
• Contact details of the group coordinator
• Payment deadlines
• Ticketing conditions
• Applicable terms and conditions
• Full payment must be completed by the deadline specified in the quotation.
• Failure to meet payment timelines may result in automatic release of the group booking.
Parcel Delivery
Skyward Airlines offers fast, reliable cargo and parcel delivery services across our network. Ship parcels conveniently at KSh 350 per kg.
Special items such as phones, laptops, original certificates, IDs, passports, log books, receipt books and cheque books are charged at KSh 1,050 per piece.
Please note: we do not transport live animals, plants, dangerous or hazardous goods, or prohibited items including explosives, ammunition, fireworks, lithium batteries, compressed gases, flammable or corrosive materials. For enquiries: parcels@skywardairlines.co.ke
Phone: +254 709 786 000
Ebari CIP Lounge
The CIP lounge area features state-of-the-art ergonomic workstations‚ private meeting pods‚ and contemporary furnishings that blend form with function. High-speed business-grade internet‚ ensure you remain entertained and productive until the moment you board. Access to the CIP Lounge is available at a modest fee of Ksh 2‚500 per person‚ transforming your pre-flight hours into a truly memorable experience.
Extra Baggage Costs
Travel with ease by adding extra baggage to your Skyward Airlines journey. Whether it’s personal items, business materials, or shopping from your destination, our extra baggage service gives you the flexibility to pack more and travel comfortably. Purchase extra baggage in advance for a seamless airport experience and enjoy the convenience of bringing everything you need along on your trip.
- Flights to Mombasa (Jet Aircraft): Ksh 2,600 for an extra bag up to 23 Kg.
- Flights to Malindi, Ukunda, Vipingo, Lamu, Nairobi, Eldoret, Kitale, Lodwar, Migori (Propeller Aircraft): Ksh 1,950 for an extra bag up to 15 Kg.
- Excess baggage (Kenya flights): Ksh 390 per Kg.
- Flights to Dar es Salaam: $20 for an extra bag up to 23 Kg.
- Excess baggage (Dar es Salaam flights): $3 per Kg.

